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Terms of Service

Last updated: February 27, 2026

1. Acceptance of Terms

By accessing or using the Vaycurate platform (“Platform”), operated by Vaycurate (“we,” “our,” or “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Platform.

2. Description of Service

Vaycurate is a curated marketplace connecting travelers with local experience vendors along Florida’s 30A coastline. We facilitate the discovery, booking, and management of vacation experiences. Vaycurate acts as an intermediary between travelers and vendors and is not the direct provider of the experiences listed on the Platform.

Some experiences available on the Platform may originate from connected property management systems and third-party distribution channel partners rather than direct vendor sign-ups. Vaycurate acts as the booking and payment platform for all experiences regardless of their origin. All bookings are subject to these Terms regardless of how an experience was sourced.

3. Integration and Distribution Channels

Vaycurate may integrate with property management systems and third-party distribution channels to surface experiences on the marketplace. The following terms govern how those integrations work:

  • Inbound data only: Data flows from partner systems to Vaycurate. Vaycurate does not transmit traveler personal information back to originating partner systems.
  • Vaycurate governs the booking: All bookings made on the Platform — including those for partner-connected experiences — are fulfilled, processed, and governed entirely by Vaycurate’s booking, payment, and cancellation policies as set out in these Terms. The partner system is not a party to your booking contract with Vaycurate.
  • Availability accuracy: The partner system is the authoritative source for experience availability. Vaycurate syncs availability data from connected systems but cannot guarantee real-time accuracy if a delay occurs between a partner system update and the Vaycurate Platform. In the event of a conflict, Vaycurate will work with the relevant vendor to resolve the issue and, where applicable, provide a full refund.
  • Data processing agreements: All partner integrations operate under separate data processing agreements between Vaycurate and the respective partner.

4. User Accounts

To use certain features of the Platform, you must create an account. You agree to:

  • Provide accurate and complete information when creating your account
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

5. Bookings and Payments

  • All bookings are subject to availability and vendor confirmation.
  • Prices displayed include applicable fees: a 15% Curation Fee, 6% State Sales Tax, and 1% County Sales Tax.
  • Cart reservations temporarily hold spots for 15 minutes to prevent overbooking. Unreserved spots will be released after this period.
  • Payment is processed at the time of booking confirmation.
  • You agree to pay all charges associated with your bookings.

6. Cancellations and Refunds

Cancellation policies may vary by experience and vendor. Please review the specific cancellation policy for each experience before booking. Refund eligibility is determined based on the applicable cancellation policy and timing of the cancellation request.

7. Vendor Responsibilities

Vendors on our Platform agree to:

  • Provide accurate descriptions of their experiences
  • Maintain appropriate licenses, insurance, and safety standards
  • Honor confirmed bookings and pricing
  • Communicate with travelers only through the Platform’s messaging system or on the day of the experience
  • Not share personal contact information through the messaging system

8. Traveler Responsibilities

As a traveler, you agree to:

  • Provide accurate information when making bookings
  • Arrive on time for booked experiences
  • Follow all safety instructions provided by vendors
  • Treat vendors and other participants with respect
  • Comply with any requirements specified for each experience

9. Messaging and Communication

Our Platform includes a messaging system that routes communications through Vaycurate as an intermediary. Users agree not to use the messaging system to share personal contact information, conduct transactions outside the Platform, or send inappropriate content.

We may also communicate with you via email and, with your consent, SMS text messages. See Section 10 for full details on our SMS messaging program.

10. SMS & Text Message Communications

By opting in to Vaycurate’s SMS messaging program, you agree to the following terms regarding text message communications:

Consent

By enabling SMS notifications on your Settings page, you expressly consent to receive text messages from Vaycurate at the phone number associated with your account. Your consent is not a condition of purchasing any goods or services from Vaycurate. You may use our Platform and book experiences without opting in to SMS notifications.

Types of Messages

Depending on your preferences, you may receive the following types of text messages:

  • Booking Confirmations: Confirmation details when you book an experience, including the experience name, date, time, and location.
  • Experience Reminders: Timely reminders before your upcoming experiences.
  • Marketing & Promotions: With separate opt-in, promotional messages about new experiences, special offers, and seasonal activities on Florida’s 30A coast.

Message Frequency

Message frequency varies based on your booking activity and notification preferences. Booking confirmations are sent once per booking. Reminders are sent once per upcoming experience. Promotional messages, if opted in, are sent on a limited basis.

Message & Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier apply to all SMS messages sent to and from Vaycurate. Please contact your wireless carrier for details about your messaging plan and any charges that may apply.

Opting Out

You can opt out of SMS messages at any time by:

  • Replying STOP to any Vaycurate text message
  • Disabling SMS notifications on your account Settings page
  • Contacting us at hello@vaycurate.com

After opting out, you will receive a one-time confirmation message. No further messages will be sent unless you re-enable SMS notifications.

Help

For help with our SMS messaging program, reply HELP to any Vaycurate text message, or contact us at hello@vaycurate.com.

Privacy

Your phone number and SMS consent information are handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number with third parties for their marketing purposes. For full details on how we handle your SMS data, please review our SMS Consent documentation.

Supported Carriers

Our SMS messaging program is supported by all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Vaycurate is not responsible for messages that are not delivered due to carrier issues, device incompatibility, or changes to your phone number.

11. Intellectual Property

All content on the Platform, including text, graphics, logos, and software, is the property of Vaycurate or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

12. Limitation of Liability

Vaycurate acts as a marketplace connecting travelers with vendors. We are not responsible for the quality, safety, or legality of experiences offered by vendors. To the maximum extent permitted by law, Vaycurate shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, participation in any experience booked through the Platform, or receipt of SMS text messages, including but not limited to charges incurred from your wireless carrier.

Vaycurate is not liable for inaccuracies in availability or listing data originating from connected property management or distribution partner systems, or for overbooking situations resulting from a delay between a partner system’s availability update and bookings made on the Vaycurate Platform. In such cases, Vaycurate will work with the relevant vendor to resolve the issue and, where applicable, provide a full refund.

13. Disclaimer of Warranties

The Platform and all related services, including SMS messaging, are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Platform or SMS messaging will be uninterrupted, secure, or error-free. We do not warrant that SMS messages will be delivered successfully or in a timely manner, as delivery is dependent on your wireless carrier and other factors outside our control.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time, including terms related to our SMS messaging program. Material changes will be communicated through the Platform. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms of Service or our SMS messaging program, please contact us at:

Vaycurate Email: hello@vaycurate.com

Vaycurate

Handpicked experiences along Florida’s 30A, from a small roster of vetted South Walton operators. Plan your trip in minutes, not hours.

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