Vaycurate (“we,” “our,” or “us”) operates the vaycurate.com website and related services (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform or use our services, including our SMS text messaging program. By accessing or using our Platform, you agree to this Privacy Policy.
When you create an account, make a booking, or interact with our Platform, we may collect:
If you choose to sign in using Google, we receive your name, email address, and profile picture from Google. We do not receive or store your Google password. Your use of Google sign-in is also subject to Google’s Privacy Policy.
When you use our Platform, we may automatically collect:
Some experiences available on our Platform are sourced through connected property management systems and distribution channel partners. In these cases, we may receive inbound data from those systems, including experience availability, property listing details, and scheduling information. This is a receive-only relationship — Vaycurate does not transmit traveler personal information back to originating partner systems. Any bookings made on partner-connected experiences are processed and stored entirely within Vaycurate.
We use the information we collect to:
We may share your information in the following circumstances:
We do not sell your personal information to third parties. We do not sell, rent, loan, trade, lease, or otherwise transfer your phone number or any personal information to third parties for marketing or promotional purposes.
Vaycurate offers an optional SMS text messaging program that allows you to receive important notifications via text message. This section describes how we handle SMS communications and your phone number data.
SMS notifications are disabled by default. You must explicitly opt in to receive text messages by enabling the SMS toggle on your account Settings page. A valid phone number on your profile is required before SMS can be enabled. You may also select which types of messages you wish to receive through granular preference controls. For full details on our opt-in process, visit our SMS Consent page.
With your consent, we may send the following types of SMS messages:
Message frequency varies based on your activity and preferences. Booking confirmations are sent once per booking. Reminders are sent once per upcoming experience. Promotional messages are limited in frequency. You control which message types you receive through your Settings page.
Standard message and data rates from your wireless carrier may apply to SMS messages sent to and from our Platform. Please contact your wireless carrier for details about your messaging plan and any applicable charges.
Your phone number is used exclusively for:
Your phone number is never sold, rented, or shared with third parties for their marketing purposes. Our SMS messaging provider (Twilio) processes messages on our behalf and is prohibited from using your phone number for any purpose other than delivering our messages.
You can opt out of SMS notifications at any time through any of the following methods:
After opting out, you will receive a one-time confirmation message acknowledging your unsubscription. You will not receive any further SMS messages unless you re-enable SMS notifications.
We maintain records of your SMS consent status, including when you opted in or out and your message type preferences. These records are kept for compliance purposes in accordance with applicable regulations, including the Telephone Consumer Protection Act (TCPA).
We implement appropriate technical and organizational security measures to protect your personal information. Key measures include:
No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. However, we are committed to using industry-standard practices to protect your information.
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or to satisfy legal and regulatory obligations. Key retention periods include:
For full details including all data categories, automated enforcement, and your rights, see our Data Retention Policy.
These cookies are strictly necessary for the Platform to operate. They are exempt from consent requirements under applicable privacy regulations, including GDPR.
We use Google Analytics 4 to understand how visitors use the Platform — which pages are visited, how long sessions last, and what devices are used. This helps us improve the experience. Google Analytics sets the following cookies:
Analytics data is processed by Google in accordance with their Privacy Policy. We use IP anonymization so your full IP address is never stored. We do not sell or share analytics data with third parties for advertising purposes.
Visitors from the European Union, European Economic Area, United Kingdom, and Switzerland are shown a cookie consent banner before any analytics cookies are set. You may accept or decline analytics cookies at that time. Visitors from other regions are opted in automatically, as no legal requirement mandates prior consent in those jurisdictions.
You can withdraw or change your analytics consent at any time by clearing your browser’s local storage for this site, or by contacting us at hello@vaycurate.com. Declining analytics cookies has no effect on your ability to use the Platform — all features remain fully accessible.
You have the right to:
To exercise these rights, please contact us at hello@vaycurate.com.
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access.
Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us so we can promptly remove it.
We may update this Privacy Policy from time to time, including updates to our SMS messaging practices. We will notify you of any material changes by posting the updated policy on our Platform with a revised “Last updated” date. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, our SMS messaging program, or our data practices, please contact us at:
Vaycurate Email: hello@vaycurate.com